We're a friendly passionate bunch who love to talk all things buses, but we want to listen what you have to say about us too!

Whether you want to tell us we’ve done something well or even if we’ve let you down, we want to know about it. We’ve got lots of ways for you to get in touch with us.

Contact form

The quickest and easiest way all round is to complete our contact form. It makes sure we have all the info we need from you to make sure we respond and resolve any problems in the shortest time possible. You’ll be notified it has been sent safely so you can be sure we’ve received it.


If you need to get in touch with us in writing, just pop an email over to [email protected] and we'll get back to you as soon as we can


We’re standing by the phone too. Give our Customer Services team a call on 01422 553 576


Send us a message on WhatsApp -  07825 216914

Social Media






Face to Face

Nothing often beats speaking to a human being. And we’ve got lots of nice ones for you to speak to. 

Come and meet Karis, Bev and the rest of the team at The Shop in Harrogate Bus Station or you can find Morgan at Leeds bus station. They can help with all your queries.

  • buy tickets for our buses, or get help with an existing tickets
  • buy face coverings, including a donation to NHS Charities
  • pick up timetables and ask any questions about times or routes
  • buy National Express tickets 

give us some feedback


If you have never travelled by before you've probably got some questions about our services.

Type your query or a key word into the box below. A list of possible questions should appear and simply click on the relevant one to find the answer.

If your question is a new one for us, click 'Ask a question', give us your email address and we'll get back to you as soon as we can.

(Please use the 'Contact Us' form for detailed enquiries and complaints)


    Media Enquiries

    For all media enquiries relating to Transdev and its services in Yorkshire and Lancashire and our operations across the north of England, please contact Matt Burley01422 553 576, or email: [email protected].

    You can find us at Transdev Blazefield Ltd, Prospect Place, Prospect Park, Broughton Way, Harrogate, North Yorkshire HG2 7NY.

    A selection of high-quality downloadable images featuring Transdev buses on location across the North can be found at our DropBox link here

    Please credit ‘Image courtesy of Transdev’ in captions when publishing these images in print or online.

    Leeds city bus station