Feeling comfortable & confident on board

1 month ago Mon 29th Nov 2021

Comfortable and confident

From Tuesday 30 November it will again be mandatory for passengers to wear a face covering on public transport, unless exempt for medical reasons.

Following updated Government guidance, it will be a requirement, unless legally exempt, to wear a face covering on board. We want everyone to feel comfortable and confident every time they travel with us, and throughout the pandemic we have encouraged everyone to support us in helping to keep each other safe. With this in mind, we welcome the return of mandatory face coverings if it means that it is as safe as possible to travel with us. 

Our buses are clean, safe and ready to go, just as they have always been, and we will continue with the highest standards of cleaning on every bus and at our bus stations, including nightly deep cleaning inside buses using anti-viral fog, while hand sanitiser dispensers will remain on each bus.

A year before the pandemic, we provided live information on available space on our buses via our Transdev Go mobile app. We will keep making this available to help our customers: we will also continuously monitor our services to ensure sufficient space is available for everyone to travel confidently with us.

We are sure you join us in showing your support and appreciation of the tremendous effort of all our colleagues who continue to not let us, you and your communities down.