cookie policy

Cookies are small bits of data stored on the device you use to access our websites or apps, which are used to recognise repeat users.

We use cookies to collect data about visitors to our websites and apps, which optimises the functionality of these services.

We use Cookies for the following main reasons:

  • Collecting data about how customers interact and use our services
  • Make our websites and apps easier to use e.g. staying signed in for when you revisit the site
  • Security reasons e.g. to authenticate your identity
  • Provide you with customised content e.g. favourite stops, journeys, buses
  • Improve our services
  • Advertise to you, either directly or through trusted third parties

You can choose to remove or disable Cookies through your browser settings at any time.

The Cookies we use are:

Category

Name

Description

Internal

PHPSESSID

Anonymous cookie to help keep track of a user's session

Cloudflare ID

__cfduid

This is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not store any personally identifiable information.

Stripe

__stripe_mid,
__stripe_sid

Placed by Stripe to provide fraud protection when a user purchases a ticket using the website.

Visitor Tracking

_ga,
_gat_gtag_UA_*,
_gid

Used by Google Analytics to preserve user sessions. These cookies are only enabled if the user chooses to enable non-essential cookies.

Cookie Message

cookies_allowed,
cookies_disallowed

Determines if the user has approved non-essential cookies.

User Favourites

passenger-favourites-*

Stores the users Favourites (Timetables, Journey Plans, Stops)

Cookies are small bits of data stored on the device you use to access our websites or apps, which are used to recognise repeat users.

We use cookies to collect data about visitors to our websites and apps, which optimises the functionality of these services.

We use cookies for the following main reasons:

• Collecting data about how customers interact and use our services

• Make our websites and apps easier to use e.g. staying signed in for when you revisit the site

• Security reasons e.g. to authenticate your identity

• Provide you with customised content e.g. favourite stops, journeys, buses

• Improve our services

• Advertise to you, either directly or through trusted third parties

You can choose to remove or disable cookies through your browser settings at any time.

The cookies we use on our Website (www.transdevbus.co.uk) are:

Details

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Your browser’s ‘Help’ option will tell you how. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of the Website.

To opt out of being tracked by Google Analytics across all websites, visit 

tools.google.com/dlpage/gaoptout. Except for session cookies (which will expire at the end of the relevant session), all cookies will expire after a maximum of 6 months.

Transdev GO Policy

'Our Transdev GO Policy sets out how and when cookies are used on our mobile app, and reads as follows:

The app uses technology similar to cookies to collect data from your device. The data collected is strictly necessary for the operation of the app and is used for user authentication, maintaining session state and to enable information to be provided on the app. When you log out of the app, all data processed by the similar technology is deleted. 

General 

For more information please consult the “Help” section of your browser or visit:

www.aboutcookies.org 

www.allaboutcookies.org

www.youronlinechoices.eu

cookie-policy-july24.pdf