Whether you want to tell us we’ve done something well or even if we’ve let you down, we want to know about it. We’ve got lots of ways for you to get in touch with us.
The quickest and easiest way all round is to complete our contact form. It makes sure we have all the info we need from you to make sure we respond and resolve any problems in the shortest time possible. You’ll be notified it has been sent safely so you can be sure we’ve received it.
Message us on Facebook
You can also send us a message and keep in touch with us on other formats too.
Nothing often beats speaking to a human being. And we’ve got lots of nice ones for you to speak to.
Come and meet Malcolm and Alison at The Shop in Burnley Bus Station. They can help with all your queries.
Open Monday to Saturday - 9.30am to 4.30pm
- buy tickets for our buses, or get help with an existing tickets
- buy face coverings, including a donation to NHS Charities
- pick up timetables and ask any questions about times or routes
- buy National Express tickets
We’re standing by the phone too. Give our team in Burnley a call on 0345 60 40 110
You may be prefer to put pen to paper. Write to us at
Burnley Bus Station
Burnley bus station
Our info booth at Burnley bus station is open from 9.30am to 4.30pm, closed from 12.30pm to 1pm for lunch. You can also drop our friendly team a tweet @burnleybuses for the fastest response, or give us a call on 0345 60 40 110
Rawtenstall Bus Station
The bus station will be using temporary opening times:
Monday - Saturday 6am - 8pm
Sunday - 8am - 8pm