We're a friendly passionate bunch who love to talk all things buses, but we want to listen what you have to say about us too!

Whether you want to tell us we’ve done something well or even if we’ve let you down, we want to know about it. We’ve got lots of ways for you to get in touch with us.

Contact Form

The quickest and easiest way all round is to complete our contact form. It makes sure we have all the info we need from you to make sure we respond and resolve any problems in the shortest time possible. You’ll be notified it has been sent safely so you can be sure we’ve received it.


If you need to get in touch with us in writing, just pop an email over to [email protected] and we'll get back to you as soon as we can


We’re standing by the phone too. Give our Customer Services team a call on 01254 933 784.


Send us a message on WhatsApp 07825 216914

Social Media






Face to Face

Nothing often beats speaking to a human being. And we’ve got lots of nice ones for you to speak to. 

Come and meet Malcolm and Alison at The Shop in Burnley Bus Station. They can help with all your queries.

Open Monday to Saturday - 9.30am to 4.30pm

  • buy tickets for our buses, or get help with an existing tickets
  • buy face coverings, including a donation to NHS Charities
  • pick up timetables and ask any questions about times or routes
  • buy National Express tickets 

Media Enquiries

For all media enquiries relating to Transdev and its services in Yorkshire and Lancashire and our operations across the north of England, please contact Matt Burley: 01422 553 576, or email: [email protected].

You can find us at Transdev Blazefield Ltd, Prospect Place, Prospect Park, Broughton Way, Harrogate, North Yorkshire HG2 7NY.

A selection of high-quality downloadable images featuring Transdev buses on location across the North can be found at our DropBox link here

Please credit ‘Image courtesy of Transdev’ in captions when publishing these images in print or online.