Put your best face on - you have to wear a face covering on your journey
2 months ago
It is now compulsory to wear a face covering on board buses and in the bus station. We've put together some FAQs to answer any questions or concerns you may have, which you can find below.
If you haven’t got a face covering, we want to make it easy to get your hands on one. We’ve made some special ‘all the colours of Transdev’ face coverings for sale in our shop at Harrogate Bus Station – as sported here by some of our team!
Drop by and get one for just £2.50, with the proceeds going to NHS Charities Together.
You can also get yourself one of our face coverings from our pop-up online shop here!
What is a face covering?
A face covering, usually made from cloth, is used to cover your nose and mouth whilst allowing you to breathe comfortably. It doesn’t have to be a bespoke item – it can be a scarf or other small item of clothing. You are not encouraged to wear medical face masks, which are prioritised to our hard-working friends in the NHS.
Where do I have to wear a face covering?
It is mandatory to wear a face covering both onboard the bus and in the bus station.
Why do I have to wear a face covering?
Face coverings provide an extra layer to help prevent the respiratory droplets from traveling in the air and onto other people. This reduces the chance of infection when you are near to other people. It has been found that a person can have COVID-19 and spread it to others before showing any symptoms, and even not develop symptoms themselves at all. Ensuring everyone wears a face covering means that people will not unwittingly spread or catch the virus.
Why are some people on my bus not wearing one?
There are a number of exemptions to the rule that include young children and those with breathing issues or disabilities. The full list can be found here.
Why was my driver not wearing a face covering?
Our drivers have a protective screen around their cab that protects you and them, so it is not compulsory for them to wear a face covering, although some may still choose to.
Who made the rule about face coverings?
The UK government has set this regulation and we now must work together, with you, our customers to meet it to keep each other safe.
What happens if I don’t wear a face covering?
If you choose not to and you are not exempt, you are going against government regulations and are also risking a fine of up to £100. This regulation will be supported by enforcement officers across the bus network.
How do face coverings help?
It has been found that a person can have COVID-19 and spread it to others before showing any symptoms, and even not develop symptoms themselves at all. Ensuring everyone wears a face covering means that people will not unwittingly spread the virus.
Where can I get a face covering from?
Put your best face on – and contribute to the NHS charities too – with an ‘all the colours of Transdev’ face covering from our bus stations or at our pop-up online shop here. You can also buy one from many supermarkets and clothes shops now or – of course – you can make your own based on the instructions here.
Our buses are clean, safe and ready to go. But if you need any more help so you can be sure to travel in comfort and in confidence, just get in touch by tweeting us @Keighleybus or sending us a message on Facebook.