We're looking for Customer Service Assistants at Elland

3 weeks ago Wed 8th Jun 2022

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We are looking for customer service assistants to help us serve our amazing customers across the North

Some of the things we’ll need you to do

  • Be confident in answering customer queries via letter, telephone, email and social media
  • Mainly using social media to create new posts and to reply to our customers
  • You should be very comfortable typing and checking your own work before posting
  • Have a passion to go above and beyond our customer’s expectations
  • Be experienced in working in a customer focused role

And here’s just a few things we can offer you

  • You’ll be paid a competitive salary and work to mutually-agreed varied working patterns as part of a small team
  • It is not the typical call centre – you aren’t battery hens and you get to work in a spacious, comfortable and well equipped, modern centre
  • We don’t hold you down, we are flexible and work together so you can take breaks at convenient times
  • The atmosphere is a relaxed one, but focussed on a job well done
  • A beneficial pension scheme including life cover
  • A place where we know you by your name, not by your number. We’re told we have a really positive atmosphere compared to other workplaces
  • Free bus travel for you and your partner on our buses and other operators across the North of England

You would normally be based at our Elland depot – but whilst we get this space ready for you (it’s undergoing a big, nice refurbishment from top to bottom!), the role will require you to work at our Harrogate offices for 4-6 weeks.

How to apply

  • Click the link at the bottom of the screen
  • Send your CV and post it to 'Freepost Academy' (that's it), you don't even need a stamp!
  • WhatsApp us on 07825 271697 with your name, the role you want to apply for
  • Give us a call on 01423 884633

Apply now