Whether you want to tell us we’ve done something well or even if we’ve let you down, we want to know about it. We’ve got lots of ways for you to get in touch with us.
The quickest and easiest way all round is to complete our contact form. It makes sure we have all the info we need from you to make sure we respond and resolve any problems in the shortest time possible. You’ll be notified it has been sent safely so you can be sure we’ve received it.
Message us on facebook
You can also send us a message and keep in touch with us on other formats too.
Nothing often beats speaking to a human being. And we’ve got lots of nice ones for you to speak to.
Come and meet Karen and the team at The Shop in Keighley Bus Station. They can help with all your queries.
Open Monday to Friday - 8.30am to 4.45pm and Saturday - 9am to 4pm
- buy tickets for our buses, or get help with an existing tickets
- buy face coverings, including a donation to NHS Charities
- pick up timetables and ask any questions about times or routes
- buy MCARD and National Express tickets
You can also find Morgan at Leeds bus station, from Tuesday to Saturday, who can help with all the above.
We’re standing by the phone too. Give our team in Keighley a call on 01535 603 284.
You may be prefer to put pen to paper. Write to us at
Travel centre details
Keighley bus station
Our shop at Keighley bus station is open 8.30am to 5.30pm Monday to Friday and 9am to 4pm on Saturdays. You can also drop our friendly team a tweet @keighleybus for the fastest response or give us a call on: 01535 603 284